Front-End Cashier & Customer Service Specialist

Kroger Family of Companies; Evergreen (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

The Kroger Family of Companies is hiring for a Customer Service Desk / Cashier role in Colorado. You will open and close the desk, process refunds, handle money orders, and provide lottery services where allowed.

You will also perform cashier duties, answer phones, and maintain a clean checkstand area. Your responsibilities include ensuring accurate cash handling, promoting company initiatives, and delivering excellent customer service in a fast-paced environment while adhering to corporate

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Must be 18+ years old (19+ in Idaho/19+ in Alaska if selling tobacco).
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends, any shift, and overtime as needed.
• Ability to organize and prioritize tasks with accuracy and attention to detail.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify and remove EAS tags at point of sale; respond to pedestal activations as needed.
• Maintain all store accounting functions and prepare bank deposits.
• Open and close the Customer Service Desk; process refunds, exchanges, money orders, transfers, bill pay, gift cards, and more.
• Provide lottery service (except Alaska) and fish and game licenses; send/receive faxes; manage lost and found.
• Run vendor reports and work cooperatively in a fast-paced environment; handle conflicts professionally.
• Provide support while interacting with minors, individuals with special needs, and/or older adults.
• Perform the essential functions of the position with or without accommodation.

Skills

Cashier experience

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Job description

The Kroger Family of Companies is hiring for a Customer Service Desk / Cashier role in Colorado. You will open and close the desk, process refunds, handle money orders, and provide lottery services where allowed.

You will also perform cashier duties, answer phones, and maintain a clean checkstand area. Your responsibilities include ensuring accurate cash handling, promoting company initiatives, and delivering excellent customer service in a fast-paced environment while adhering to corporate