Front-End & Cashier: Customer Service Pro

Kroger; Troy (MI); On-site; USD 15,000 - 21,000; Full time

Job summary

Kroger in Troy, MI is hiring for a customer service-focused cashier role. You will assist customers, process sales, and promote the company values of respect and integrity. You will manage register operations, handle money, and ensure accurate pricing and refunds.

The role requires reliable availability for weekends and overtime, with emphasis on fast-paced service and adherence to store policies. Prior cashier experience is preferred.

Qualifications

• High school diploma or GED required.
• Six months cashier experience preferred.
• Able to pass drug test.
• Weekend shifts and overtime may be required.

Responsibilities

• Deliver excellent customer service and assist customers at the service desk.
• Perform cashier duties: operate register, process transactions, bag items, and handle money drops.
• Maintain checkstand area cleanliness and follow store procedures.
• Answer phones and assist with refunds, exchanges, money orders, and gift cards.
• Prepare bank deposits for store accounting and run vendor reports.
• Provide lottery services where allowed and handle license transactions.
• Demonstrate honesty and integrity in handling customer and business information.

Skills

Customer service

Cash handling

POS operation

Conflict resolution

Education

High school diploma or GED

Tools

Point-of-sale system

Job description

Kroger in Troy, MI is hiring for a customer service-focused cashier role. You will assist customers, process sales, and promote the company values of respect and integrity. You will manage register operations, handle money, and ensure accurate pricing and refunds.

The role requires reliable availability for weekends and overtime, with emphasis on fast-paced service and adherence to store policies. Prior cashier experience is preferred.