Front-End Cashier & Customer Service Pro

Food Lion; Sprague (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a customer-focused Front End Associate to provide fast, friendly service at the Beckley store. You will greet customers, scan items, handle payments, and help maintain an orderly front-end area.

As a team member, you will follow cash handling procedures, assist customers with bagging and carryout, and participate in training to meet company standards. This role emphasizes accuracy, courtesy, and team collaboration.

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet each customer and use their name when possible.
• Unload groceries from cart to belt to aid bagging and organization.
• Scan orders and handle payments per standard practice.
• Maintain a neat work station and front-end area per guidelines.
• Follow cash handling, refunds and overrides procedures and policies.
• Identify customers needing assistance and offer to take orders to their car.
• Support storewide front-end standards and safety requirements.

Skills

Communication

Customer service

Multi-tasking

Cashier skills

Technical readiness

Education

High school diploma

Job description

Food Lion is seeking a customer-focused Front End Associate to provide fast, friendly service at the Beckley store. You will greet customers, scan items, handle payments, and help maintain an orderly front-end area.

As a team member, you will follow cash handling procedures, assist customers with bagging and carryout, and participate in training to meet company standards. This role emphasizes accuracy, courtesy, and team collaboration.