Front-End Cashier & Customer Service Pro

Food Lion; Rockville (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Food Lion in Rockville, MD, is hiring a Front End Associate to provide fast, friendly service and maintain store front-end standards. You will greet customers, process transactions, assist with bagging, and support the Customer Service Manager in daily operations.

Ideal candidates have strong communication and cash-handling skills, are able to lift up to 50 lbs occasionally, and can learn multiple tasks quickly while following company policies and dress code.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and assist bagging.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow cash handling procedures and process refunds.
• Maintain neat, clean work station and front end area.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty.
• Retrieve shopping carts from parking lot and cart corrals; maintain display.
• Adhere to all company guidelines, policies and standard practices.
• Notify QA of any cleaning issues or maintenance required on front end.

Skills

Customer service

Cashier skills

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Food Lion in Rockville, MD, is hiring a Front End Associate to provide fast, friendly service and maintain store front-end standards. You will greet customers, process transactions, assist with bagging, and support the Customer Service Manager in daily operations.

Ideal candidates have strong communication and cash-handling skills, are able to lift up to 50 lbs occasionally, and can learn multiple tasks quickly while following company policies and dress code.