Front End Cashier & Customer Service Associate

Food Lion; Frederick (MD); On-site; USD 2,066,000 - 3,100,000; Full time

Job summary

Food Lion in Frederick, MD is seeking a Store Front End Associate to deliver fast, friendly service and support the Customer Service Manager day-to-day.

Responsibilities include greeting customers, scanning orders, handling payments, bagging, maintaining neat front-end area, and adhering to cash controls and company policies. Prioritize safety and excellent service in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Scan customers’ order and handles the payment transaction, per standard practice
• Follow procedures for refunds and error correction
• Identify customers needing assistance and offers to take the customer's order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards

Skills

Effective communication

Customer service

Education

High school diploma or equivalent

Job description

Food Lion in Frederick, MD is seeking a Store Front End Associate to deliver fast, friendly service and support the Customer Service Manager day-to-day.

Responsibilities include greeting customers, scanning orders, handling payments, bagging, maintaining neat front-end area, and adhering to cash controls and company policies. Prioritize safety and excellent service in a fast-paced retail environment.