Front-End Cashier & Customer Service Pro

Fred Meyer; Eugene (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Fred Meyer in Eugene is seeking a team member to assist customers and process sales at the Customer Service Desk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

The position requires a high school diploma or GED, six months cashier experience, ability to work weekends in a fast-paced environment, and willingness to pass a drug test. You will manage refunds, money orders, gift cards, and other desk duties while maintaining a clean workspace

Qualifications

• High school diploma or GED or combination of education and experience
• Six months cashier experience to work at Customer Service Desk
• Must be 18+ years old (19+ in Idaho/19+ in Alaska if selling tobacco)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends regularly, work any shift and overtime as needed
• Ability to organize/prioritize tasks
• Accuracy/attention to detail
• Knowledge of company policies, procedures, and organizational structure is desirable
• Related retail experience is desirable

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, handle money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Maintain all store accounting functions
• Prepare bank deposits of excess funds (cash and checks)
• Open and close the Customer Service Desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a professional and cooperative manner
• Follow directions and seek assistance to resolve issues
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults
• Perform essential functions with or without reasonable accommodation

Skills

Customer service

Cashier experience

Attention to detail

Fast-paced environment

Weekend availability

Overtime flexibility

Education

High school diploma or GED

Job description

Fred Meyer in Eugene is seeking a team member to assist customers and process sales at the Customer Service Desk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

The position requires a high school diploma or GED, six months cashier experience, ability to work weekends in a fast-paced environment, and willingness to pass a drug test. You will manage refunds, money orders, gift cards, and other desk duties while maintaining a clean workspace