Front End Cashier & Customer Service Pro

Whole Foods Market IP. L.P.

Baywinds Apartments (FL)

On-site

USD 23,000 - 34,000

Full time

3 days ago
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Benefits offered by this job

Whole Benefits
Store discount
Paid time off

Job summary

Whole Foods Market is seeking a Customer Service & E-Commerce Team Member to assist customers at the checkout, operate cash registers, bag groceries, and support the customer service desk. The role emphasizes courteous, friendly, and efficient service in line with WFM standards.

Responsibilities include training assistants, maintaining front-end areas, and ensuring compliance with health, safety, and quality guidelines. Flexible scheduling and a focus on team-based service are required.

Qualifications

  • No prior retail experience required.
  • Must be able to lift 50 pounds.
  • Stand/walk 6-8 hours in an 8-hour day.
  • Able to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

  • Checks out customer groceries efficiently and accurately.
  • Upholds government regulations concerning sale of alcoholic beverages and taxation.
  • Follows proper check, ATM, and credit procedures.
  • Uses proper tare procedures when ringing up scalable items.
  • Cleans and stocks Front End areas, including own register.
  • Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
  • May assist with training of new Cashier and Cashier Assistant Team Members.
  • Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
  • Proactively participates in company programs as directed by leadership.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience with customers
Cashier knowledge
Basic math
Communication
Teamwork
Clear communication
Customer service focus
Follow procedures
Time management
Passion for natural foods
Work ethic
Quality adherence
Attention to detail

Job description

Whole Foods Market is seeking a Customer Service & E-Commerce Team Member to assist customers at the checkout, operate cash registers, bag groceries, and support the customer service desk. The role emphasizes courteous, friendly, and efficient service in line with WFM standards.

Responsibilities include training assistants, maintaining front-end areas, and ensuring compliance with health, safety, and quality guidelines. Flexible scheduling and a focus on team-based service are required.

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