Cashier & Customer Service Specialist

Food Lion; Leonardtown (MD); Vor Ort; USD 21.000 - 31.000; Vollzeit

Zusammenfassung

Food Lion in Leonardtown, MD is seeking a Front End Associate to provide fast, friendly service and help customers with purchases. You will greet customers, assist with bagging, scan items, handle payments and follow store standards to ensure a positive shopping experience.

The role emphasizes accuracy in cash handling, adherence to policies, teamwork with other associates and maintaining a neat, safe front-end area.

Qualifikationen

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Aufgaben

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use his or her name whenever possible.
• Unload customers' groceries from cart to belt and group cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Avoid personal conversations with other associates when customers are present.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Follow procedures and perform overrides.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, name badge, when on duty.
• Retrieve shopping carts from the parking lot and cart corrals.
• Ensure work station and front end area is neat and clean.
• Report any register malfunction to the Customer Service Manager or MOD.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Adhere to all company guidelines, policies and standard practices.
• Observe and correct unsafe conditions that could cause accidents.
• Notify QA of any cleaning issues or maintenance required on front end.
• Complete CBT and training aid courses.
• Perform all other duties as assigned

Kenntnisse

Effective communication and customer

Customer service

Multiple tasks

Cashier duties

Minimum age requirement

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Food Lion in Leonardtown, MD is seeking a Front End Associate to provide fast, friendly service and help customers with purchases. You will greet customers, assist with bagging, scan items, handle payments and follow store standards to ensure a positive shopping experience.

The role emphasizes accuracy in cash handling, adherence to policies, teamwork with other associates and maintaining a neat, safe front-end area.