Front End Cashier & Customer Experience Specialist

Food Lion; Daleville (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Daleville, VA is hiring a Front End Customer Service Associate to provide fast, friendly service and cash handling according to store standards.

You will greet customers, scan items, bag groceries, handle payments, maintain neat front-end areas, and assist with various duties to support sales and store operations. The role emphasizes courtesy, accuracy, teamwork and adherence to guidelines, with training provided to meet company standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures for refunds and error correction and maintain accurate cash control.
• Identify customers needing assistance and offer to take the customer's order to their car.

Skills

Customer service

Effective communication

Cashier operations

Multitasking

Education

High school diploma or equivalent

Job description

Food Lion in Daleville, VA is hiring a Front End Customer Service Associate to provide fast, friendly service and cash handling according to store standards.

You will greet customers, scan items, bag groceries, handle payments, maintain neat front-end areas, and assist with various duties to support sales and store operations. The role emphasizes courtesy, accuracy, teamwork and adherence to guidelines, with training provided to meet company standards.