Front-End Cashier & Customer Experience Pro

Rural King; Martinsville (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Career growth and advancement opporun"

Training and professional development

Job summary

Rural King in Martinsville, VA is seeking a cashier to deliver friendly, accurate service while processing transactions and supporting a positive customer experience. You will handle cash and POS transactions, promote programs, and help keep the front end clean and organized.

The role involves answering questions, assisting customers, and collaborating with team members to meet store standards and achieve goals.

Qualifications

• Customer-focused service experience preferred.
• Ability to handle cash accurately and follow procedures.
• Comfort with computers and POS systems in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about the Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.
• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain checkout areas, shopping carts, restrooms, and customer service areas.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.

Skills

Customer service

Cash handling

POS systems

Communication

Teamwork

Tools

POS terminal

Job description

Rural King in Martinsville, VA is seeking a cashier to deliver friendly, accurate service while processing transactions and supporting a positive customer experience. You will handle cash and POS transactions, promote programs, and help keep the front end clean and organized.

The role involves answering questions, assisting customers, and collaborating with team members to meet store standards and achieve goals.