Front End Cashier & Customer Experience Associate

Total Wine & More; Moore (OK); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Disability & life insurance

Job summary

Total Wine & More is seeking a Cashier to provide fast and friendly service, process transactions, answer questions, and help ensure customers leave with a positive impression of their visit. The role may also include sales associate or merchandiser duties, reporting to the store management team.

Responsibilities include greeting customers, promoting the loyalty program, training in wine, spirits, and beer, and maintaining knowledge of promotions.

Qualifications

• Passion for best-in-class customer service and team player mindset.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is seeking a Cashier to provide fast and friendly service, process transactions, answer questions, and help ensure customers leave with a positive impression of their visit. The role may also include sales associate or merchandiser duties, reporting to the store management team.

Responsibilities include greeting customers, promoting the loyalty program, training in wine, spirits, and beer, and maintaining knowledge of promotions.