Front End Cashier & Customer Experience

Total Wine & More; Town of Canton (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) and other benefits

Disability & life insurance

Job summary

Total Wine & More in New York state is seeking a front-end teammate to handle cashier duties, assist customers, and promote loyalty programs. You may also serve as a sales associate or merchandiser, reporting to store management.

The role requires friendly service, product knowledge, and compliance with alcohol sale laws. The position offers opportunities for training, benefits, and career development as part of a large retail team.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1–3 years of work experience, retail experience preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Greet customers and promote a personalized shopping experience.
• Build product knowledge through wine, spirits, and beer training.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure compliance with laws related to sale of alcohol and a safe store environment.
• Perform cross-functional duties as assigned.

Skills

Customer service

Retail experience

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Job description

Total Wine & More in New York state is seeking a front-end teammate to handle cashier duties, assist customers, and promote loyalty programs. You may also serve as a sales associate or merchandiser, reporting to store management.

The role requires friendly service, product knowledge, and compliance with alcohol sale laws. The position offers opportunities for training, benefits, and career development as part of a large retail team.