FRONT END/CASHIER

Orange County Comptroller; Thousand Oaks (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ralphs is seeking a Customer Service Associate to assist customers and process sales while embodying core values such as respect and integrity. The role offers comprehensive health coverage, flexible scheduling, and opportunities for growth, making it ideal for individuals eager to learn in a supportive environment.

Benefits

Comprehensive health coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Associate discounts

Support services such as counseling

Qualifications

• Six months cashier experience for Customer Service Desk roles.
• Ability to pass a drug test and work in a fast-paced environment.
• Availability to work weekends and overtime as needed.

Responsibilities

• Deliver excellent customer service and perform cashier duties.
• Maintain cleanliness and organization of the checkstand area.
• Manage refunds, exchanges, and other customer transactions.

Skills

Organizational skills

Attention to detail

Education

High school diploma or GED

Job description

The job description is quite comprehensive and well-structured, but it can be improved for clarity and readability by organizing the information better and removing some redundant or overly detailed sections. Here's a refined version:

Job Description: Customer Service Associate at Ralphs

Assist customers and process sales while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Us: Based in California, Ralph's merged with The Kroger Company in 1998. We serve customers in over 180 stores across the state. As part of the Kroger family, we are committed to bringing diverse teams together with a passion for food and people to "Feed the Human Spirit." We strive to create memorable experiences for our customers, communities, and team members, with food at the heart of everything we do.

We believe people matter. We aim to provide the ingredients for your success at work and in life, offering growth opportunities and a supportive environment for caring, purpose-driven individuals eager to learn.

Whether seeking a part-time role or a new career, we invite you to apply and become part of our Ralphs family.

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, please contact us at 844-849-7136 or reach out to the store management.

What You Will Receive:

• Comprehensive health coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Support services such as counseling and financial coaching.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career paths.

Minimum Requirements:

• High school diploma or GED, or relevant experience.
• Six months cashier experience for Customer Service Desk roles.
• Minimum age requirements (18 or 19 depending on location and product sales).
• Ability to pass a drug test and work in a fast-paced environment.
• Availability to work weekends, any shift, and overtime as needed.
• Strong organizational and attention to detail skills.

Preferred Skills and Experience:

• Knowledge of company policies and procedures.
• Retail experience.

Key Responsibilities:

• Deliver excellent customer service and perform cashier duties.
• Maintain cleanliness and organization of the checkstand area.
• Handle store accounting functions and bank deposits.
• Manage refunds, exchanges, money orders, and other customer transactions.
• Operate the Customer Service Desk, including processing various services and managing lost and found items.
• Follow all safety and security procedures, including deactivating electronic surveillance tags.
• Support store initiatives and promote a positive shopping environment.

Additional Notes:

• Must be able to perform all essential functions with or without reasonable accommodation.
• Ability to interact respectfully with minors, individuals with special needs, and older adults.