Front-End Cash & Customer Service Specialist

f4lcareers; Jackson (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

Harps Cash Office Clerk position focuses on front-end accounting duties, cash handling, service desk supervision, and delivering exceptional customer service. You will participate in opening/closing procedures, deposits, and ensuring accuracy and security of cash operations.

The role requires adaptability, reliability, and a commitment to Harps' standards, with a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or G.E.D. equivalent preferred.
• Minimum one year experience operating a cash register in a retail establishment, preferably in a grocery store.
• Ability to accurately count money.
• Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
• Ability to interpret, understand and follow instructions.
• Ability to work a flexible schedule including evenings, weekends and holidays as needed.
• Ability to complete tasks in a timely manner.
• Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 25 pounds without assistance.
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight.
• Frequent repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
• Visually locates merchandise and other objects, at near and/or far distances, as well as verified information, often in small print.
• May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
• May be exposed to cleaning solvents or other chemicals.
• May be exposed to latex, eggs, nuts, soy and wheat.
• Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check, criminal background check and credit check.

Responsibilities

• Front-end accounting procedures including opening procedures, daily transfer and locking, daily check-up procedures, bank deposits, till preparation, closing procedures, supplies and security procedures.
• Supervise Service Desk and financial services procedures including tills, opening and closing the service desk, selling financial services products, refunds, phones, cleaning and organizing.
• Demonstrate adaptability, coaching, and professionalism in daily tasks and customer interactions.

Skills

Adaptability

Coaching/Mentoring

Conflict Resolution

Problem Solving

Safety/Quality Orientation

Building Relationships

Conscientiousness

Superior Customer Service/Hospitality

Integrity

Modeling Cultural Values

Professionalism

Showing Drive & Taking Action

Customer Focus

Respecting others/Citizenship

Supporting Harps' Mission Statement

Education

High school diploma or G.E.D. equivalent

Job description

Harps Cash Office Clerk position focuses on front-end accounting duties, cash handling, service desk supervision, and delivering exceptional customer service. You will participate in opening/closing procedures, deposits, and ensuring accuracy and security of cash operations.

The role requires adaptability, reliability, and a commitment to Harps' standards, with a flexible schedule including evenings and weekends.