Front End Associate: Wine & Customer Service

Total Wine & More; Austin (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans

401(k)

HSA and FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & training

Consumer classes

Job summary

Total Wine & More in Austin, TX, is hiring for a Cashier/Front End Team Member. The role emphasizes fast, friendly service, accurate transactions, and knowledge of promotions and loyalty programs. You will greet customers, answer questions, and help them find products while maintaining store standards.

Openings include both part-time and full-time positions. You will report to store management and may assist as a sales associate or merchandiser. Comprehensive training and benefits are provided.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross‑functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non‑seasonal role.

Skills

Customer service

Retail experience

POS systems

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Austin, TX, is hiring for a Cashier/Front End Team Member. The role emphasizes fast, friendly service, accurate transactions, and knowledge of promotions and loyalty programs. You will greet customers, answer questions, and help them find products while maintaining store standards.

Openings include both part-time and full-time positions. You will report to store management and may assist as a sales associate or merchandiser. Comprehensive training and benefits are provided.