FRONT DOOR RECEPTIONIST

NYC Department of Housing Preservation & Development; New York (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

The NYC Department of Housing Preservation & Development is seeking a Clerical Associate III for the Family Independence Administration Model Center. This full-time role involves managing visitor flow, assisting clients with applications, and providing information about services. Candidates must have a high school diploma and clerical experience. The position offers a competitive salary and benefits.

Benefits

Eligibility for federal loan forgiveness programs

Consideration under the 55-a Program for persons with disabilities

Qualifications

• Minimum qualifications include a high school diploma and one year of clerical experience.

Responsibilities

• Receiving and directing visitors, verifying appointments, and providing information about services.
• Issuing tickets and passes, reviewing documents, and assisting clients with applications.

Skills

Typing

Education

High School Diploma

Job description

NYC Department of Housing Preservation & Development - Job Description

The NYC Department of Housing Preservation & Development is recruiting for a Clerical Associate III to serve as a Front Door Receptionist at the Family Independence Administration Model Center. This full-time, entry-level position offers a pay range of $40,957 to $47,100 annually, with pay based on skills and experience. The role involves:

1. Receiving and directing visitors, verifying appointments, and providing information about services.
2. Issuing tickets and passes, reviewing documents, and assisting clients with applications for public assistance programs.
3. Explaining available services, addressing emergencies, and managing customer flow efficiently.

Minimum qualifications include a high school diploma and one year of clerical experience. Skills required include typing at 20 words per minute. The position requires residency in NYC within 90 days of appointment, with certain exceptions. Additional benefits include eligibility for federal loan forgiveness programs and consideration under the 55-a Program for persons with disabilities.

Interested candidates should note the hours are from 9:00 am to 5:00 pm. The department values diversity and is an equal opportunity employer.