Front-Door Admissions Specialist

Banyan-Treatment-Centers-; Waelder (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k)

Paid time off

Holidays

Wellness incentives

Employee assistance program

Job summary

Banyan Treatment Centers in Waelder, TX is seeking an organized Intake Coordinator to manage the onsite admissions process from arrival through program entry, ensuring every patient and family feels welcomed and informed.

You will verify benefits, handle documentation, and collaborate with Admissions, Clinical, and Facility teams to support smooth transitions into care while upholding Joint Commission standards.

Qualifications

• Associate's degree and/or equivalent relevant experience.
• CPR certification is required as part of the qualifications.
• Strong administrative, organizational, and time-management skills.
• Excellent verbal and written communication skills with the ability to build rapport quickly.
• Experience with customer service, intake coordination, or sales support functions.
• Working knowledge of confidentiality laws, accreditation requirements, and Joint Commission standards.
• Strong attention to detail with a focus on documentation accuracy and compliance.

Responsibilities

• Onsite intake & admissions: manage the full process from arrival through program entry.
• Verify benefits (VOB) at admission and ensure accuracy of insurance & financial documentation.
• Maintain admission files in EMR (Kipu) and Salesforce-based systems.
• Coordinate travel logistics and communicate intake steps clearly to patients and families.
• Collaborate with Admissions, Clinical, Behavioral Health Support, and Facility teams.

Skills

Administrative skills

Time management

Communication skills

Customer service

Confidentiality & compliance

Detail-oriented

Education

Associate's degree or equivalent

CPR certification

Tools

Kipu EMR

Salesforce

Job description

Banyan Treatment Centers in Waelder, TX is seeking an organized Intake Coordinator to manage the onsite admissions process from arrival through program entry, ensuring every patient and family feels welcomed and informed.

You will verify benefits, handle documentation, and collaborate with Admissions, Clinical, and Facility teams to support smooth transitions into care while upholding Joint Commission standards.