Front Dock Sales & Orders Specialist

Kids for the Future; San Antonio (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

River City Produce is seeking a full-time Sales & Customer Service Assistant to work with wholesale front dock customers and support the Chicho’s program. You will ensure orders are accurately collected, verified, and loaded onto delivery trucks within required timeframes, and manage order intake in Produce Pro.

The role requires exceptional customer service, ability to handle inquiries about delivery status and pricing, outbound calls, and support to the sales team.

Qualifications

• Provide exceptional customer service to River City Produce customers.
• Perform customer order collection and entry using Produce Pro.
• Distribute price lists and marketing materials as requested.
• Assist sales dept with misc. sales tasks.
• Perform outbound sales calls.
• Perform other related tasks as directed by supervisor.
• Must be able to sit for 6–9 hours daily; able to stand and move as required.
• Must be bilingual; strong English communication; Spanish preferred.

Responsibilities

• Work with wholesale front dock customers and support the Chicho’s program.
• Ensure orders are properly selected, verified, and loaded onto delivery trucks on time.
• Address delivery status, product availability, and pricing inquiries.

Skills

Customer service

Order processing

Bilingual (English/Spanish)

Telephone handling

Microsoft Office

Produce Pro

Tools

Produce Pro

Job description

River City Produce is seeking a full-time Sales & Customer Service Assistant to work with wholesale front dock customers and support the Chicho’s program. You will ensure orders are accurately collected, verified, and loaded onto delivery trucks within required timeframes, and manage order intake in Produce Pro.

The role requires exceptional customer service, ability to handle inquiries about delivery status and pricing, outbound calls, and support to the sales team.