Front Desk Wellness Concierge & Sales Specialist

The Joint Corp.; Reno (NV); On-site; USD 22,000 - 28,000; Full time

Job summary

The Joint Chiropractic in Reno, NV, is seeking a Front Desk Coordinator to deliver an exceptional patient experience while supporting membership sales and clinic operations.

As the first point of contact, you will greet patients, manage check-in/check-out, schedule appointments, and assist with onboarding while upholding brand standards. Evening and weekend availability is often required to align with clinic hours.

Qualifications

• Strong customer service and communication skills.
• Sales-driven mindset with confidence in presenting memberships and packages.
• Ability to multitask and stay organized in a high-paced environment.
• Professional appearance and demeanor representative of the brand.
• Positive attitude with a willingness to learn and grow.
• Belief in a wellness lifestyle and preventative care.
• Proficiency with basic computer systems and social media platforms.

Responsibilities

• Greet all members and patients with a warm, professional, and engaging demeanor.
• Manage patient check-in/check-out processes efficiently using clinic systems (e.g., POS, Carbon).
• Maintain smooth patient flow to support both new patients and established visits.
• Answer phones, schedule appointments, and assist with patient inquiries.
• Assist patients with completing required forms and onboarding processes.
• Ensure all patient interactions reflect a high level of service and professionalism.

Skills

Strong customer service

Sales-driven

Multitasking

Professional appearance

Willingness to learn

Wellness lifestyle

Basic computer & social media

Education

High School Diploma or equivalent

Associate’s degree or higher preferred

Job description

The Joint Chiropractic in Reno, NV, is seeking a Front Desk Coordinator to deliver an exceptional patient experience while supporting membership sales and clinic operations.

As the first point of contact, you will greet patients, manage check-in/check-out, schedule appointments, and assist with onboarding while upholding brand standards. Evening and weekend availability is often required to align with clinic hours.