Front Desk & Visitor Services Specialist

SBH-El Paso, LLC; Santa Teresa (NM); On-site; USD 19,000 - 29,000; Full time

Job summary

Peak Behavioral Health in Las Cruces, NM is seeking a professional Receptionist to greet visitors, answer the switchboard, route inquiries, and perform essential clerical tasks on site.

You will maintain visitor logs, assist patients and staff, manage mail and deliveries, and support routing and documentation with discretion and accuracy. A high school diploma and strong communication skills are required; at least one year of related experience is preferred.

Qualifications

• High School diploma or equivalent required.
• At least one-year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor's arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Skills

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Peak Behavioral Health in Las Cruces, NM is seeking a professional Receptionist to greet visitors, answer the switchboard, route inquiries, and perform essential clerical tasks on site.

You will maintain visitor logs, assist patients and staff, manage mail and deliveries, and support routing and documentation with discretion and accuracy. A high school diploma and strong communication skills are required; at least one year of related experience is preferred.