Front Desk Receptionist — Patient & Visitor Support

Peak Behavioral Health; Santa Teresa (NM); On-site; USD 21,000 - 29,000; Full time

Job summary

Peak Behavioral Health is seeking a dedicated Receptionist to greet visitors, manage the switchboard, and support staff with clerical tasks at our Las Cruces, NM facility. This onsite role requires professionalism, strong communication, and timely handling of walk-ins and calls.

The ideal candidate has a High School diploma, at least one year of related experience, and excellent interpersonal skills. Competitive benefits accompany a stable, on-site work environment with opportunities to assist

Qualifications

• High School diploma or equivalent required.
• At least one-year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor’s arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Skills

Communication

Interpersonal skills

Customer service

Education

High School Diploma

Job description

Peak Behavioral Health is seeking a dedicated Receptionist to greet visitors, manage the switchboard, and support staff with clerical tasks at our Las Cruces, NM facility. This onsite role requires professionalism, strong communication, and timely handling of walk-ins and calls.

The ideal candidate has a High School diploma, at least one year of related experience, and excellent interpersonal skills. Competitive benefits accompany a stable, on-site work environment with opportunities to assist