Front Desk Experience Specialist

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life

PTO & illness benefits

401(k) with match

Career development

Licensure reimbursement

Student loan support

Rewards program

Collaborative culture

Voluntary benefits

Job summary

MountainView Regional Medical Center in Las Cruces, NM is seeking a Receptionist to greet patients, visitors, and staff, manage front desk operations, and provide administrative support to ensure a smooth, welcoming environment.

The role emphasizes courteous communication, strong organizational skills, and confidentiality, with responsibilities including answering phones, directing inquiries, and coordinating scheduling to support daily operations.

Qualifications

• 0–2 years of customer service or office administration experience.
• Ability to greet visitors and direct inquiries professionally.
• Strong written and verbal communication skills.
• Maintains confidentiality and privacy standards.

Responsibilities

• Greet patients and visitors and direct them to the right person.
• Answer, screen, and transfer phone calls professionally.
• Respond to inquiries promptly with accurate information.
• Perform clerical duties such as filing and routine correspondence.
• Maintain a clean, organized reception area.
• Operate office equipment (copiers, fax, computers).
• Assist with scheduling and coordination of meetings.
• Monitor and replenish office supplies as needed.
• Support special projects and other administrative tasks as assigned.
• Maintain regular attendance and comply with policies.

Skills

Verbal communication

Written communication

Office equipment

Microsoft Office

Organizational skills

Multitasking

Confidentiality

Education

Experience in customer service or office administration

Tools

Phone system proficiency

Copiers and fax machines

Computers basics

Job description

MountainView Regional Medical Center in Las Cruces, NM is seeking a Receptionist to greet patients, visitors, and staff, manage front desk operations, and provide administrative support to ensure a smooth, welcoming environment.

The role emphasizes courteous communication, strong organizational skills, and confidentiality, with responsibilities including answering phones, directing inquiries, and coordinating scheduling to support daily operations.