Front Desk & Visitor Experience Coordinator

GoPova; Cincinnati (OH); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

GoPova in Cincinnati, OH is seeking a friendly receptionist to greet visitors, answer calls, provide general product information, and coordinate appointments. The role blends front desk duties with light administrative support in a collaborative team environment.

You will maintain an organized reception area, direct inquiries to the appropriate departments, and assist daily operations to ensure timely and professional customer service for clients and guests.

Formación

• Strong verbal communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Good organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Dependable, punctual, and comfortable working with a team.
• Previous receptionist or customer service experience is an advantage.

Responsabilidades

• Welcome visitors and customers and provide a professional first point of contact.
• Answer incoming calls and direct inquiries to the appropriate team members.
• Provide general information about available products and services.
• Assist with appointments, visitor coordination, and scheduling.
• Maintain a clean and organized reception area.
• Respond to routine questions and ensure visitors receive timely assistance.
• Identify customer needs and connect inquiries with the appropriate department.
• Support general administrative and clerical activities.
• Coordinate with colleagues to help daily operations run smoothly.

Conocimientos

Verbal communication

Customer-focused

Organizational skills

Multitasking

Punctuality

Team player

Educación

High school diploma or equivalent

Descripción del empleo

GoPova in Cincinnati, OH is seeking a friendly receptionist to greet visitors, answer calls, provide general product information, and coordinate appointments. The role blends front desk duties with light administrative support in a collaborative team environment.

You will maintain an organized reception area, direct inquiries to the appropriate departments, and assist daily operations to ensure timely and professional customer service for clients and guests.