Brand Ambassador & Customer Engagement Specialist

GoPova; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

GoPova is seeking an outgoing Communications Representative to strengthen customer relationships through face-to-face interactions. You will share product information, represent client brands, and identify opportunities to connect customers with relevant products and services.

Experience is welcome but not required; training is provided. Join a dynamic team with opportunities for growth, hands-on brand promotion at events, and a collaborative environment in Cincinnati.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, confident, and approachable personality.
• Comfortable interacting with people in face-to-face settings.
• Interest in customer engagement, promotions, and sales.
• Strong listening and presentation abilities.
• Ability to work collaboratively and stay motivated.
• Previous experience is welcome but not required; training is provided.

Responsibilities

• Represent client brands during promotional campaigns and customer engagement activities.
• Communicate product and service information clearly and confidently.
• Engage with potential customers and understand their interests.
• Present product features, benefits, and available promotional offers.
• Answer questions and address concerns in a professional manner.
• Recommend suitable solutions based on customer needs.
• Build positive relationships and encourage customer loyalty.
• Identify sales opportunities and contribute to team performance goals.
• Participate in promotional events, product demonstrations, and training sessions.

Skills

Verbal communication

Interpersonal skills

Face-to-face interaction

Customer engagement

Listening and presentation

Team collaboration

No experience required

Job description

GoPova is seeking an outgoing Communications Representative to strengthen customer relationships through face-to-face interactions. You will share product information, represent client brands, and identify opportunities to connect customers with relevant products and services.

Experience is welcome but not required; training is provided. Join a dynamic team with opportunities for growth, hands-on brand promotion at events, and a collaborative environment in Cincinnati.