Front Desk/ Treatment Planner

Daniel Margolis DMD MD PLLC; Mansfield (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Health Insurance

401k

PTO

Job summary

Daniel Margolis DMD MD PLLC in Mansfield, TX is seeking a Front Desk / Treatment Coordinator dedicated to providing compassionate service to patients. This role requires managing front desk operations, scheduling surgical consults, and ensuring smooth communication regarding treatment plans and insurance verification.

Ideal candidates will possess experience in a dental or medical office, with strong organizational and empathetic communication skills. The position offers a competitive pay rate of $18-25 per hour, along with health insurance, 401k, and PTO.

Qualifications

• Must have experience in a dental or medical front office role.
• Comfort verifying insurance benefits and explaining coverage.
• Strong communication skills for delivering sensitive information.

Responsibilities

• Greet and check in patients and manage front desk flow.
• Schedule consults and procedures while verifying insurance.
• Present treatment plans and handle billing and collections.
• Coordinate with the clinical team on surgical-day logistics.

Skills

Experience in a dental or medical front office role

Comfort verifying insurance benefits

Strong empathetic communication skills

Reliable and organized

Tools

Practice management software (Carestream)

Job description

Oral & Maxillofacial Surgery — Mansfield, TX

About Our Practice

At our oral and maxillofacial surgery practice, we believe surgery should never feel impersonal. We're a broad-scope oral and maxillofacial surgery practice rooted in the Mansfield community, and our approach centers on treating the whole patient — not just the procedure. Patients come to us anxious, in pain, or facing a major decision about their care, and our team's job is to meet them with genuine compassion, clear communication, and a calm, welcoming environment from the moment they walk in.

We're looking for a Front Desk / Treatment Coordinator who shares that philosophy — someone who can be the steady, reassuring first and last voice a patient hears, while also handling the real operational complexity of an OMS practice.

What You'll Do

• Greet and check in patients, managing front desk flow with warmth and efficiency
• Schedule surgical consults, procedures, and follow-ups
• Verify medical and dental insurance benefits (this role requires comfort working both sides — CPT and CDT)
• Present treatment plans clearly, including costs, financing options, and what to expect
• Collect payments and manage day-to-day billing and collections tasks
• Coordinate closely with our clinical team on surgical-day logistics — pre-op instructions, day-of scheduling, and post-op follow-up calls
• Serve as a calm, trustworthy point of contact for patients who are often nervous about surgery

What We're Looking For

Must-haves:

• Experience in a dental or medical front office role
• Comfort verifying insurance benefits and explaining coverage to patients
• Strong, empathetic communication skills — you can deliver both good news and hard financial conversations with care
• Reliable, organized, and able to manage a multi-step daily schedule

Nice-to-haves:

• Prior experience in an oral surgery, dental specialty, or medical practice
• Familiarity with dual medical/dental billing (CPT and CDT coding)
• Experience with practice management software (Carestream)

Schedule

Monday-Thursday 7:45-4:30p
Friday 7:45-3p

Compensation & Benefits

$18-25 per hour. Health Insurance, 401k, PTO offered.

How to Apply

We'd love to hear from candidates who want to be part of a practice that treats patients like people, not procedures. Please apply with your resume, and feel free to include a short note on why this role interests you.