Front Desk - TownePlace Suites by Marriott Richmond KY

RAINMAKER TEAM LLC; Richmond (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Flexible Schedule

Dental/Vision

Health Insurance

Life Insurance

Paid Time Off

Incentives

Job summary

RAINMAKER TEAM LLC is seeking a Front Desk team member to assist guests, manage reservations, and uphold brand standards at our hotel location. You will greet guests, process payments, and coordinate with hotel departments to ensure a smooth stay.

The role requires flexibility to work morning, afternoon, or overnight shifts and a strong focus on customer service. Weekend availability is required, with a supportive team environment and competitive benefits.

Qualifications

• Guest-facing experience is preferred.
• Ability to handle cash and payments accurately.
• Excellent communication and interpersonal skills.

Responsibilities

• Be flexible within your work schedule; team player.
• Follow hotel policies and procedures for safety and operations.
• Handle money transactions (cash, credit card, check, gift card).
• Manage reservations: check-in/out, new reservations, modify existing.

Skills

Customer service

Cash handling

Communication

Job description

Front Desk:

Our company is looking for our next employee to add to the staff of our award winning hotel! If you have the desire to excel at your job, can be flexible in your work schedule and are a people person, we want to hear from you!

Job Duties:

• Be Flexible Within Your Work Schedule - Team Player
• Follow All Hotel Policies in Regards to Procedure, Safety, Etc
• Handle Money Transactions in the Form Of Cash, Credit Card, Check and Gift Card
• Handle Reservations - Check in/out, New Reservations, Modify Existing
• Answer Guest Inquiries via Phone, Email and Chat
• Communicate Room Status and Guest's Requests to Appropriate Departments
• Be Knowledgeable About the Brand You Represent
• Enroll Guests in Brand Loyalty Program
• Maintain a High Level of Cleanliness Within Work Area
• Enter and Maintain Guest Lost and Found Items Per Hotel Policy
• Greet Guests and Conduct Yourself in a Professional Manner at All Times
• Fosse Experience is a plus not required.

Availability

• Must be able to work 7am-3pm and 3pm - 11pm shifts, additional plus if available for 11pm - 7am.
• Weekend Availability Required

Benefits Include:

• Flexible Schedule
• Dental/Vision
• Health Insurance
• Life Insurance
• Paid Time Off
• Incentives