Front Desk to Service Advisor: Auto Care Career Path

John's Auto Care Boulder; Boulder (CO); On-site; USD 80,000 - 150,000; Full time

Job summary

A leading auto repair shop in Boulder is seeking a Customer Service Representative who is motivated to build a long-term career. In this role, you will greet customers, assist with vehicle check-ins, and communicate repair options. The position offers a chance to earn $80–$150k/year once promoted to Service Advisor, with no experience required. Ideal candidates are confident, outgoing, and thrive in fast-paced environments. Full-time, no weekends or late nights. Starting pay is $17.50–$20/hr during training.

Qualifications

• Valid driver’s license and insurable driving record.
• Comfortable using computers and learning software.
• Able to get in/out of vehicles and assist with light shop tasks.

Responsibilities

• Greet customers and make them feel welcome.
• Help customers check in vehicles and explain their concerns.
• Communicate with technicians and present repair options clearly.
• Handle scheduling, payments, and customer follow‑up.
• Recommend future maintenance/repair needs and schedule return visits.

Skills

Strong English communication skills

Outgoing and confident personality

Ability to handle difficult conversations

Computer literacy

Job description

A leading auto repair shop in Boulder is seeking a Customer Service Representative who is motivated to build a long-term career. In this role, you will greet customers, assist with vehicle check-ins, and communicate repair options. The position offers a chance to earn $80–$150k/year once promoted to Service Advisor, with no experience required. Ideal candidates are confident, outgoing, and thrive in fast-paced environments. Full-time, no weekends or late nights. Starting pay is $17.50–$20/hr during training.