Auto Body Customer Care & Front Desk Sales Specialist

West Carstar Auto Body; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading auto service center in Denver, Colorado is seeking a Customer Service Representative to manage customer interactions and sales. This role requires 2+ years of customer service experience and excellent communication skills. Responsibilities include greeting customers, answering calls, scheduling appointments, and maintaining office professionalism. The ideal candidate is organized, detail-oriented, and able to work collaboratively. This position offers a competitive salary and opportunities for advancement.

Qualifications

• 2+ years of customer service experience required, preferably in a retail setting.
• Excellent customer service, communication and negotiation skills.
• Ability to handle multiple concurrent assignments.

Responsibilities

• Greets all walk-in customers in a professional and courteous manner.
• Answer and directs all phone traffic in a polite manner.
• Schedule and record appraisal and delivery appointments.

Skills

Customer service

Communication skills

Sales skills

Organizational skills

Education

High School diploma or GED

College degree

Tools

Microsoft Office

POS/management systems

Job description

A leading auto service center in Denver, Colorado is seeking a Customer Service Representative to manage customer interactions and sales. This role requires 2+ years of customer service experience and excellent communication skills. Responsibilities include greeting customers, answering calls, scheduling appointments, and maintaining office professionalism. The ideal candidate is organized, detail-oriented, and able to work collaboratively. This position offers a competitive salary and opportunities for advancement.