Front Desk & Tech Repair Specialist with Commissions

DOUGLAS-PAULDING SERVICES LLC; Newnan (GA); Sur place; USD 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Sales Commisions

Free uniforms

Opportunity for advancement

Training & development

Résumé du poste

uBreakiFix in Newnan, GA is seeking a full-time Electronics Technician to diagnose, troubleshoot and repair devices while delivering outstanding customer service. You will greet customers, explain technical issues in plain language and provide repair and replacement estimates.

Maintaining store cleanliness, managing inventory, and using the POS system are essential. The role involves working a standard 8-hour shift, weekends and holidays, with opportunities for advancement and ongoing training.

Qualifications

• Outstanding customer service skills.
• Excellent technical problem solving and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well in a team environment.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.

Responsabilités

• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store

Connaissances

Customer service

Technical problem solving

Analytical skills

Organizational skills

Communication skills

Microsoft Office

Team player

Flexible hours

Formation

High school diploma or GED

A+ Certification

Apple Certified Macintosh Technician (ACMT)

Technical degree or certification in Electronics or Consumer Electronics

Experience repairing electronics

Retail electronics store experience

Outils

Microsoft Office

Description du poste

uBreakiFix in Newnan, GA is seeking a full-time Electronics Technician to diagnose, troubleshoot and repair devices while delivering outstanding customer service. You will greet customers, explain technical issues in plain language and provide repair and replacement estimates.

Maintaining store cleanliness, managing inventory, and using the POS system are essential. The role involves working a standard 8-hour shift, weekends and holidays, with opportunities for advancement and ongoing training.