Front Desk Team Member

Barry's; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the fitness sector is seeking a passionate Front Desk Team Member to join their vibrant community. This role is essential in providing outstanding customer service and ensuring a welcoming atmosphere for clients. You will be the first point of contact, assisting with class selections and bookings while maintaining a clean and inviting studio environment. If you thrive in a fast-paced setting and have a love for health and fitness, this opportunity is perfect for you to make a meaningful impact in a dynamic team.

Qualifications

• Strong customer service skills with a friendly, outgoing personality.
• Ability to work in a fast-paced environment and maintain a professional appearance.

Responsibilities

• Deliver first-class client experience and assist with class bookings.
• Maintain cleanliness and organization of the studio and Fuel Bar.

Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Cleaning Skills

Job description

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We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ([e-mail]).

Barry’s is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry’s studios and corporate offices.

Front Desk team members are the first line of contact at all Barry’s studios. As such, they are well-versed in all aspects of our fitness program and business. Front Desk team members are key to providing superior customer service and assisting clients with class selections, bookings, and questions; FuelBar orders; and merchandise purchases. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry’s community.

Key Responsibilities

Front Desk Responsibilities:

• Client Experience: Understanding of hospitality principles & processes and ability to executed as part of the Barry's Client Experience
• Establishing and Maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time.
• Communicating with Supervisors, Peers: The candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner.
• Deliver first class client experience at all times
• Greet, assist and check in clients
• Respond to client’s questions at the studio, per phone, Brandbot and email
• Handle studio membership database, register new clients, receive membership payments and maintain client base
• Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
• Guide clients with regards to the latest studio promotions, membership discounts and/or special events
• Maintain product knowledge for all studio retail operations
• Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts
  
  

Fuel Bar Responsibilities

• Deliver quality protein smoothies and customer service in the Fuel Bar
• Handle pre-orders and orders on the spot, custom to each client’s needs
• Assist clients with questions and product selection.
• Complete clients orders in a timely manner utilizing a POS transaction
• Maintain fuel bar department areas clean and sanitized.
• Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations.
• Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
• Prepare various fuel bar goods following company recipes
  
  

Minimum Requirements

• Strong customer service skills.
• Availability for two to five shifts, one being a weekend day.
• Friendly, outgoing personality and enjoy social interaction.
• Exhibits enthusiasm for the studio and for the job.
• Must be a patient, courteous listener, able to show empathy.
• Responding to clients request with a can-do attitude.
• Cooperative manner with an optimistic attitude.
• Ability to prioritize and work within a fast-paced environment.
• Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment.
• Have an eye for detail and care for the studio’s appearance and cleanliness.
• Work as a cohesive team with all Barry’s staff members to ensure efficiency and effectiveness.
• Maintain a professional appearance and behavior.
• Demonstrate excellent communication skills.
• Candidates must be at least 18 years or older to apply.
  
  

The Pay Range For This Role Is

16.50 - 16.50 USD per hour(New York City)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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