Front Desk Team Member

Barry's; New York (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a vibrant and energetic team at a leading fitness studio that offers an immersive workout experience. As a Front Desk and Fuel Bar staff member, you will play a crucial role in delivering exceptional client service and ensuring a welcoming atmosphere. Your responsibilities will include greeting clients, managing memberships, and preparing delicious protein smoothies. This dynamic position requires strong communication skills, a friendly attitude, and the ability to thrive in a fast-paced environment. If you are passionate about fitness and enjoy engaging with clients, this is the perfect opportunity for you to make a positive impact in a fun and motivating setting.

Qualifications

• Must be at least 18 years or older to apply.
• Ability to work in a fast-paced environment with a friendly demeanor.

Responsibilities

• Deliver first-class client experience and assist with studio operations.
• Prepare and serve quality protein smoothies at the Fuel Bar.
• Maintain cleanliness and organization of the studio and Fuel Bar.

Skills

Client Experience

Interpersonal Relationships

Communication Skills

Flexibility

Customer Service

Attention to Detail

Teamwork

Education

High School Diploma

Tools

POS System

Job description

We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ([e-mail]).

Barry’s is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry’s studios and corporate offices.

Front Desk Responsibilities:

• Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience.
• Establishing and Maintaining Interpersonal Relationships: Develop constructive and cooperative working relationships with clients/staff, and maintain them over time.
• Communicating with Supervisors, Peers: Provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner.
• Deliver first-class client experience at all times.
• Greet, assist and check in clients.
• Respond to client’s questions at the studio, via phone, Brandbot, and email.
• Handle studio membership database, register new clients, receive membership payments, and maintain client base.
• Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed.
• Guide clients with regards to the latest studio promotions, membership discounts, and/or special events.
• Maintain product knowledge for all studio retail operations.
• Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts.

Fuel Bar Responsibilities:

• Deliver quality protein smoothies and customer service in the Fuel Bar.
• Handle pre-orders and orders on the spot, custom to each client’s needs.
• Assist clients with questions and product selection.
• Complete clients' orders in a timely manner utilizing a POS transaction.
• Maintain fuel bar department areas clean and sanitized.
• Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations.
• Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy.
• Prepare various fuel bar goods following company recipes.
• Availability for two to five shifts, one being a weekend day.
• Friendly, outgoing personality and enjoy social interaction.
• Exhibit enthusiasm for the studio and for the job.
• Must be a patient, courteous listener, able to show empathy.
• Respond to clients' requests with a can-do attitude.
• Cooperative manner with an optimistic attitude.
• Ability to prioritize and work within a fast-paced environment.
• Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment.
• Have an eye for detail and care for the studio’s appearance and cleanliness.
• Work as a cohesive team with all Barry’s staff members to ensure efficiency and effectiveness.
• Maintain a professional appearance and behavior.
• Candidates must be at least 18 years or older to apply.