Front Desk Team Member

Alper Jcc; Miami (FL); On-site; USD 17,000 - 19,000; Part time

Job summary

Alper JCC Miami is seeking a friendly, organized, and dependable individual to join our Aftercare team as the Aftercare Program Front Desk team member. This part-time role runs Monday through Friday from 1:30 PM to 6:00 PM in Kendall, FL, and serves as the first point of contact for families in the busy afternoon program.

You will greet families, manage check-out, handle questions, and help with registration and front desk tasks while maintaining confidentiality and smooth daily operations.

Qualifications

• Experience in customer service, a front desk environment, a school, camp, or youth program is a plus.
• Able to maintain confidentiality and follow safety and child-release procedures.
• Comfortable using computers and learning registration/program software.

Responsibilities

• Greet and assist parents, children, and visitors.
• Manage student check-out and ensure release to authorized individuals.
• Answer parent questions and direct concerns to appropriate staff.
• Answer phones and assist with program communication.
• Maintain accurate attendance and dismissal information.
• Communicate with Aftercare staff regarding pick-up and program needs.
• Assist with registration information, paperwork, and basic administrative tasks.
• Help maintain an organized, welcoming, and professional front desk.
• Support the Aftercare leadership team with day-to-day operations.

Skills

Customer service

Organized

Punctual

Communication

Tools

Registration software

Job description

Aftercare Program Front Desk

The Alper JCC Miami is looking for a friendly, organized, and dependable individual to join our Aftercare team as our Aftercare Program Front Desk team member.

Schedule

Monday-Friday, 1:30 PM-6:00 PM

This position serves as the first point of contact for families during our busy afternoon Aftercare program and plays an important role in keeping daily operations organized and running smoothly.

Responsibilities

• Greeting and assisting parents, children, and visitors.
• Managing student check-out and ensuring children are released only to authorized individuals.
• Answering parent questions and directing concerns to the appropriate staff member.
• Answering phones and assisting with general program communication.
• Maintaining accurate attendance and dismissal information.
• Communicating with Aftercare staff regarding student pick-up and program needs.
• Assisting with registration information, paperwork, and basic administrative tasks.
• Helping maintain an organized, welcoming, and professional front desk.
• Supporting the Aftercare leadership team with day-to-day program operations as needed.

We’re Looking For Someone Who Is

• Friendly and professional with excellent customer service skills.
• Organized and detail-oriented.
• Comfortable working in a fast-paced environment.
• Reliable and punctual.
• Confident communicating with parents and staff.
• Comfortable using computers and learning registration/program software.
• Able to maintain confidentiality and follow established safety and child-release procedures.

Experience in customer service, a front desk environment, a school, camp, or youth program is a plus.

Hours

Monday-Friday, 1:30 PM-6:00 PM

Location

Alper JCC Miami - Kendall, FL

If you enjoy working with families and want to be part of a busy, community-focused youth program, we'd love to hear from you!