Front Desk & Switchboard Specialist — Part-Time

Young World Physical Education; Marietta (GA); On-site; USD 38,000 - 46,000; Part time

Job summary

Cobb County School District in Marietta, GA is seeking a Part Time Front Desk Receptionist & Switchboard Operator (474E). This role handles the central office switchboard, greets visitors, and routes calls while providing excellent customer service.

The position requires a high school diploma, 1-2 years of clerical experience, and basic MS Office skills. It reports to the Director, Content & Marketing and pays monthly as per the district’s pay grade.

Qualifications

• Educational Level: High School Diploma or GED required.
• Experience: 1-2 years of routine clerical experience.
• Knowledge, Skills, & Abilities: Written and oral communication; strong public relations and telephone skills; basic knowledge of MS Office, Windows, and web browsers.

Responsibilities

• Demonstrates prompt and regular attendance.
• Provides the highest level of customer service with a positive attitude while interacting with both internal and external stakeholders.
• Uses established guidelines for call handling, operates the switchboard to provide information and/or route calls to appropriate locations.
• Greets, assists and announces visitors. Implements visitor sign-in & sign-out process. Issues, retrieves and accounts for visitor badges.
• Maintains a professional work space which reflects positively on the District in the presence of stakeholders.
• Manages the AI Phone to allow access to employee lot.
• Accesses and navigates CCSD website to provide information as needed to both internal and external stakeholders.
• Assists Communications Department Secretary as needed.
• Reports to the Director of Content & Marketing in the Communications Office
• Performs other duties as assigned by appropriate administrator.

Skills

Written and verbal communication

Public relations

Telephone skills

Education

High School Diploma or GED

Tools

MS Office

Windows

Web browsers

Job description

Cobb County School District in Marietta, GA is seeking a Part Time Front Desk Receptionist & Switchboard Operator (474E). This role handles the central office switchboard, greets visitors, and routes calls while providing excellent customer service.

The position requires a high school diploma, 1-2 years of clerical experience, and basic MS Office skills. It reports to the Director, Content & Marketing and pays monthly as per the district’s pay grade.