Front Desk Supervisor - Leadership Path & Training

Pet Paradise; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career development opportunities

Complimentary Pet Day Camp

Paid Time Off

Health, Dental and Vision Insurance

401(k) Savings Plan with Company Match

Job summary

Pet Paradise in Plano, Texas is seeking a Front Desk Supervisor to lead our team and ensure excellent customer service. The role requires supervisory experience, strong communication, and organizational skills. You will handle customer inquiries, manage front desk operations, and train staff. This position offers a starting rate of $16.50/hour with comprehensive benefits including career development opportunities and pet-related perks.

Qualifications

• Two years of experience in a customer service role highly preferred.
• Prior supervisory experience highly preferred.
• Ability to physically handle dogs and lift up to 60 lbs.

Responsibilities

• Supervise Front Desk Associates and provide coaching.
• Assist in training employees and conducting performance reviews.
• Handle customer service issues and maintain lobby cleanliness.

Skills

Customer service experience

Organizational skills

Communication skills

Leadership abilities

Cash management skills

Education

High school diploma or GED

Job description

Pet Paradise in Plano, Texas is seeking a Front Desk Supervisor to lead our team and ensure excellent customer service. The role requires supervisory experience, strong communication, and organizational skills. You will handle customer inquiries, manage front desk operations, and train staff. This position offers a starting rate of $16.50/hour with comprehensive benefits including career development opportunities and pet-related perks.