Front Desk Supervisor — Guest Experience & Team Leadership

Chukchansi Gold Resort & Casino; Coarsegold (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Chukchansi Gold Resort & Casino in California seeks a Front Desk Supervisor responsible for coordinating all Front Desk activities, ensuring smooth operations and top-level guest service. You'll support the Front Office Manager and help drive occupancy and revenue while upholding the company's policies.

You must have a High School diploma or GED, at least one year of hotel front desk experience with supervisory duties, and strong communication and organizational skills.

Qualifications

• High School diploma or GED required.
• Minimum of one year hotel front desk experience.
• Progressive supervisory experience preferred.

Responsibilities

• Coordinate and direct Front Desk operations for guest service.
• Assist Front Office Manager in budgeting and revenue goals.
• Maintain staffing and supervise Front Desk team.
• Ensure security, guest satisfaction, and incident handling.
• Collaborate with other departments for guest needs.

Skills

Communication skills

Organization skills

Customer service

Leadership

Education

High School diploma or GED

Job description

Chukchansi Gold Resort & Casino in California seeks a Front Desk Supervisor responsible for coordinating all Front Desk activities, ensuring smooth operations and top-level guest service. You'll support the Front Office Manager and help drive occupancy and revenue while upholding the company's policies.

You must have a High School diploma or GED, at least one year of hotel front desk experience with supervisory duties, and strong communication and organizational skills.