Guest Experience Front Desk Specialist

Chukchansi Gold; California, Northern (MO, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

401K with employer match

Free meals

Discounts: Costco, Monterey Bay Aq., 6

Job summary

Chukchansi Gold is hiring for a Front Desk position responsible for smooth check-in/out and guest services at the hotel. You will assist guests with information about facilities, events, and local attractions, ensuring a welcoming experience.

The role requires strong communication, professional appearance, and reliable attendance, with opportunities for growth within the resort’s hospitality team. California-based property with comprehensive benefits.

Qualifications

• Customer service and guest interaction experience.
• Professional demeanor and reliable attendance.
• Ability to communicate clearly in English; multilingual preferred.

Responsibilities

• Assist guests with check-in and check-out in a courteous manner.
• Answer questions about hotel facilities and local events.
• Coordinate with Bell Staff, Central Services and Housekeeping to maintain service levels.
• Process payments and protect company assets during transactions.

Skills

Customer service

Hospitality experience

Communication skills

English required

Education

High School diploma or GED

Tools

POS systems

Cash handling

Job description

Chukchansi Gold is hiring for a Front Desk position responsible for smooth check-in/out and guest services at the hotel. You will assist guests with information about facilities, events, and local attractions, ensuring a welcoming experience.

The role requires strong communication, professional appearance, and reliable attendance, with opportunities for growth within the resort’s hospitality team. California-based property with comprehensive benefits.