Front Desk Supervisor: Guest Experience Leader

Aimbridge Hospitality; Conroe (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company is seeking a Front Desk Supervisor at the Aloft Houston Shenandoah. In this role, you will lead and inspire a dedicated team, ensuring exceptional guest experiences through smooth check-ins and friendly problem-solving. Ideal candidates will have 2-3 years of experience in a hotel setting, with supervisory experience preferred. Benefits include daily pay, medical coverage, 401k retirement plan, and a supportive work environment that fosters growth and teamwork.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth.
• Track logs, manage messages and packages, ensuring professional detail handling.
• Stay sharp on rates, packages, and promotions.
• Build a strong, communicative team and tackle guest concerns confidently.

Skills

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Education

High School diploma or equivalent

College coursework in a related field

Job description

A leading hospitality company is seeking a Front Desk Supervisor at the Aloft Houston Shenandoah. In this role, you will lead and inspire a dedicated team, ensuring exceptional guest experiences through smooth check-ins and friendly problem-solving. Ideal candidates will have 2-3 years of experience in a hotel setting, with supervisory experience preferred. Benefits include daily pay, medical coverage, 401k retirement plan, and a supportive work environment that fosters growth and teamwork.