Front Desk Supervisor — Grand Canyon Hospitality Leader

Delaware North; Arizona; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401 (k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification

Weekly pay

Discount on food and retail

Training and development with growth

Opportunities to work at other sites

Job summary

Delaware North is seeking a full-time Hotel Front Desk Supervisor for the Yavapai Hotel in Grand Canyon, Arizona. You will supervise front desk operations and ensure exceptional guest service, with an emphasis on staff training and adherence to standards.

The role offers pay at $18.00 per hour, with benefits for full-time, year-round team members, and opportunities for internal mobility across locations nationwide.

Qualifications

• Minimum 2 years in hospitality with front desk experience preferred.
• Prior supervisory experience preferred.
• MS Office proficiency; experience with property management systems preferred.
• Fluent in English written and spoken.
• No college degree required.

Responsibilities

• Train and supervise front desk team to meet standards and deadlines.
• Guide staff in handling difficult problems and guest complaints.
• Implement policies and service standards with management.
• Prepare work schedules and assign duties for desk staff.
• Coordinate with housekeeping to ensure smooth operations.

Skills

Front desk supervision

Team leadership

English fluency

MS Office

Property management systems

Education

No college degree required

Tools

MS Office

Property management systems

Job description

Delaware North is seeking a full-time Hotel Front Desk Supervisor for the Yavapai Hotel in Grand Canyon, Arizona. You will supervise front desk operations and ensure exceptional guest service, with an emphasis on staff training and adherence to standards.

The role offers pay at $18.00 per hour, with benefits for full-time, year-round team members, and opportunities for internal mobility across locations nationwide.