Front Desk Supervisor — Flexible Schedule, Free Room Nights

Destination by Hyatt; Isle of Palms (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free room nights

Room-rate discounts

Medical and vision insurance after 30d

Paid time off

Family bonding time

401K with company match

Resort amenities access

Colleague discounts

Job summary

Destination by Hyatt at Wild Dunes Resort in Isle of Palms, SC seeks a Front Office Supervisor to lead Front Desk agents, manage scheduling, training, and guest services while ensuring smooth check-in/check-out experiences.

You'll work a dynamic property recognized for exceptional guest service, with benefits including free room nights, employee room-rate discounts, health and retirement plans, paid time off, and access to resort amenities.

Responsibilities

• Greets and welcomes guests upon arrival
• Ensuring daily check lists are completed and signed off prior to submitting to the Front Office Manager.
• Organizing and preparing the front desk for the next day arrivals and departures.
• Ensuring the proper billing of all packages and groups
• Training and supervising front desk personnel
• Assist guest to ensure expectations are exceeded upon check-in and check-out.
• Ability to work a flexible schedule that will likely include evenings, weekends, and holidays

Job description

Destination by Hyatt at Wild Dunes Resort in Isle of Palms, SC seeks a Front Office Supervisor to lead Front Desk agents, manage scheduling, training, and guest services while ensuring smooth check-in/check-out experiences.

You'll work a dynamic property recognized for exceptional guest service, with benefits including free room nights, employee room-rate discounts, health and retirement plans, paid time off, and access to resort amenities.