Front Desk Supervisor - Flexible Hours & Guest Experience

Crescent Hotels & Resorts; Hudson Acres (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

401K matching

Flexible scheduling

Travel discounts

Free parking

Free meals

Job summary

Crescent Hotels & Resorts in the United States is seeking a Front Desk Supervisor for the Hilton Greenville front office team. You will oversee daily operations at the front desk to maximize guest satisfaction and revenue, with schedule flexibility (including nights and weekends) preferred.

Ideal candidates have front desk supervisory experience, strong English communication, and a collaborative team mindset.

Qualifications

• Front desk supervisor experience preferred.
• Ability to communicate in English clearly and professionally.
• Flexible schedule including holidays, nights and weekends.
• Maintain a professional appearance and team-oriented attitude.

Responsibilities

• Oversee daily front desk operations to maximize guest satisfaction and revenues.
• Supervise Guest Service Agents and provide clear direction to staff.
• Remain calm during emergencies and resolve guest issues effectively.
• Prepare reports on room availability and revenues generated.

Skills

Front desk experience

Customer service

English proficiency

Team player

Tools

Hotel management software

Job description

Crescent Hotels & Resorts in the United States is seeking a Front Desk Supervisor for the Hilton Greenville front office team. You will oversee daily operations at the front desk to maximize guest satisfaction and revenue, with schedule flexibility (including nights and weekends) preferred.

Ideal candidates have front desk supervisory experience, strong English communication, and a collaborative team mindset.