Front Desk Supervisor

Atrium Hospitality; Rogers (AR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) plan with company match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Employee discounts

Job summary

Atrium Hospitality's Embassy Suites Rogers in Rogers, AR, invites you to join as Front Desk Supervisor. You’ll oversee daily front desk operations, ensure smooth check-ins/check-outs, coach staff, and respond to guest concerns with grace.

This on-site role demands leadership, strong communication, and tech confidence with hotel systems and reports. We offer career growth, comprehensive benefits, 401(k) with company match, paid time off, DailyPay, tuition reimbursement, and employee discounts as

Qualifications

• Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
• Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
• Tech confident – Hotel systems, emails, reports—nothing fazes you.

Responsibilities

• Supervise daily front desk operations, ensuring smooth check-ins and check-outs.
• Coach, train, and motivate front desk associates.
• Handle guest concerns with grace and urgency.
• Monitor cash handling, shift reports, and safety standards.
• Assist with VIP arrivals and other duties as needed.

Skills

Customer service

Leadership

Communication skills

Tech savvy

Tools

Hotel systems

Email

Reporting tools

Job description

## Front Desk SupervisorApply: Rogers, AR: Full time: Posted Today: R50091Hotel :Rogers Embassy Suites### ### ### ### 3303 Pinnacle Hills Pkwy### ### Rogers, AR 72758### ### ### ### Full time### ### Compensation Range : $18.00-$18.90*Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.*### ### **What’s in it for you?**The **Atrium SPIRIT** is a belief in the power of ***Service****, **Perseverance**, **Inclusion**, **Respect**, **Innovation***, and ***Teamwork*** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.* **Career Growth & Learning** – 40% of our management hires are internal promotions!* **Invest in Your Future** – 401(k) plan with company match.* **Comprehensive Health Coverage** – Medical, dental, and vision insurance options.* **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations* **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.* **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.### ### **Job Description****What You Will Do*** Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.* Coach, train, and motivate front desk associates—you're the team’s go-to guru.* Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.* Monitor cash handling, shift reports, and compliance with brand and safety standards.* Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.**What We Are Looking For*** Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.* Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.* Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.* Tech confident – Hotel systems, emails, reports—nothing fazes you.* Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.**Why Atrium:**Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.