Front Desk Supervisor

Driftwood Hospitality Management; Cocoa Beach (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading hospitality management company is seeking a Front Desk Supervisor to oversee daily operations, ensure excellent guest service, and manage staff. This full-time role requires strong supervisory skills and a commitment to fostering a positive work environment.

Benefits

401(k)

Dental Insurance

Health Insurance

Paid Time Off

Room and Food Discounts

Qualifications

• At least 2 years of supervisory experience in hospitality.
• Knowledge of hotel operations.

Responsibilities

• Supervise front office staff and ensure smooth operations.
• Handle guest needs and resolve issues.
• Monitor revenue and expenses to optimize profit.

Skills

Communication

Supervisory Skills

Tools

Microsoft Office

Job description

Join to apply for the Front Desk Supervisor role at Driftwood Hospitality Management.

1 week ago Be among the first 25 applicants.

About the Role

As a Front Desk Supervisor, you will oversee daily operations of the front office, ensuring excellent guest service, managing staff, and maintaining budget efficiency. You will also act as Manager on Duty as needed.

Responsibilities

1. Supervise front office staff and ensure smooth operations.
2. Handle guest needs and resolve issues confidently and graciously.
3. Monitor revenue and expenses to optimize profit.
4. Lead, motivate, and coach the team, fostering a positive work environment.
5. Perform Manager on Duty duties when required.

Minimum Qualifications

• At least 2 years of supervisory experience in hospitality.
• Knowledge of hotel operations and supervisory skills.
• Excellent communication skills in English; second language is a plus.
• Proficiency in Microsoft Office and cash handling.

Benefits

• 401(k), Dental, Disability, Health, Life, Vision insurance
• Paid time off, Employee assistance, Flexible spending account
• Room and food discounts, Incentive programs, Free employee meals

Additional Details

Level: Mid-Senior; Employment: Full-time; Industry: Hospitality.

Driftwood Hospitality Management is committed to diversity and equal opportunity employment.