Front Desk Supervisor

NFC Amenity Management; Austin (TX); On-site; USD 45,000; Full time

Job summary

Join a leading luxury amenity service provider as a Site Supervisor in Austin, Texas. In this dynamic role, you will be the first point of contact for residents, ensuring a welcoming atmosphere and smooth operations. Your responsibilities will include managing on-site staff, overseeing schedules, and fostering teamwork. This position offers a competitive salary and a range of employee benefits, including healthcare coverage and generous paid time off. If you thrive in fast-paced environments and enjoy making a difference in residents' lives, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Career Development Courses

Cellphone Reimbursement

Short-Term Disability Income

Qualifications

• Experience in supervising others is a plus.
• Must have front desk leadership experience.

Responsibilities

• Ensure smooth operations and service experience.
• Oversee employee schedules and performance.
• Promptly address resident requests and concerns.

Skills

Supervision

Customer Service

Communication

Teamwork

Education

High School Diploma

Front Desk Leadership Experience

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

[For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume.]

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day as one of our site supervisors…

As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations and work alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation while creating an environment of teamwork with your coworkers.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests.
• Oversee employee’s schedule.
• Inform the Area Director of any staffing needs.
• Monitors and reviews daily employee performance and provides the necessary support or training.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming is a must! Front Desk Leadership experience is a must. The salary for this position is $45,000 per year.

Check out our website at nfcam.com and join our Social Networks:

• Long list of discounts and benefits available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application. All employees must be legal to work in the US and will undergo a criminal background check as part of the hiring process once a position has been offered. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad the position pays $45,000. Historically that is the same amount is has been paid between multiple locations.