Front Desk Staff (Weekends)

FirstService Residential; Delray Beach (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading residential community management company is looking for Front Desk Staff for weekend shifts in Delray Beach. The role requires strong customer service skills, excellent communication, and the ability to handle emergency situations and manage access control. As a part-time associate, you'll enjoy flexible scheduling with competitive hourly pay and comprehensive benefits.

Benefits

Comprehensive medical plans

Dental and vision coverage

Paid time off and holidays

401k with company match

Qualifications

• Two to three years of business experience preferred.
• Must possess strong customer service and communication skills.
• Effective written and verbal communication skills required.

Responsibilities

• Demonstrates excellent customer service and time management skills.
• Monitors emergency response system and controls access to the building.
• Resolves and follows up on all complaints and issues.

Skills

Communication

Customer Service

Time Management

Interpersonal Skills

Multitasking

Education

High School Diploma or Equivalent

College Level Courses in Business or Hospitality

Job description

Join to apply for the Front Desk Staff (Weekends) role at FirstService Residential

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Staff (Weekends) role at FirstService Residential

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Your Responsibilities:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications:

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements:

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Supervisory Responsibilities

• No supervisory responsibilities

Additional Information

• Schedule: Saturday-Sunday 9:00am – 3:00pm

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $15.00-$16.50per hour

Disclaimer Statement

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

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