Front Desk Associate

The Lash Lounge; Pembroke Pines (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in beauty services is seeking a Front Desk Associate to enhance customer experiences and drive sales. This role focuses on welcoming guests, managing appointments, and promoting memberships, all while creating a positive atmosphere. With a commitment to outstanding service, the ideal candidate will thrive in a fast-paced environment and contribute to a team dedicated to beauty and client satisfaction. Join a supportive team that offers growth opportunities, free services, and a chance to be part of a vibrant salon culture. If you have a passion for sales and customer service, this position is perfect for you.

Benefits

Free lash extensions

Discounts on retail products

Growth opportunities

Commissions on sales

Qualifications

• 1+ years of customer service or retail sales experience required.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Increase membership and retail sales while providing excellent customer service.
• Book appointments and maintain a clean salon environment.

Skills

Customer Service

Retail Sales

Attention to Detail

Multitasking

MindBody Software

Job description

WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

1. Increase membership sales and retail sales
2. Greet visitors and provide an excellent customer experience
3. Book appointments in person or by phone
4. Contribute to group operations, such as inventory maintenance
5. Maintain a clean and inviting environment

REQUIRED SKILLS:

1. 1+ years customer service or retail sales experience
2. Strong attention to detail
3. Ability to multitask in a fast-paced environment
4. Ability to work some weekends and some evenings
5. Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

1. Hourly wage; commensurate with experience + Commissions on sales
2. Growth opportunities
3. Free lash extensions and all other salon services
4. Discounts on retail products

Compensation: $9/hour plus commission

WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.