Front Desk Staff

MAXX FITNESS; Southbury (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Maxx 365 Fitness is seeking a committed, friendly front-desk associate to welcome members and guests. You will provide information on memberships, handle inquiries, and help maintain a clean, inviting facility while supporting sales opportunities.

Open availability to work 20–40 hours per week and a High School Diploma or equivalent is required. The role focuses on delivering excellent customer service and accurate record handling.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Provide first positive impression of the facility.
• Interact with customers by phone and in person to share membership information.
• Resolve customer issues and update records accordingly.
• Complete membership forms and update address/change records.
• Respond to inquiries and contact customers as needed.
• Maintain a clean facility.
• Build rapport to support membership or services sales.

Education

High School Diploma Or Equivalent

Job description

Maxx 365 Fitness is looking for a committed, friendly, upbeat individual to become a part of our fitness team!

If you are looking to share a passion for fitness, than this is the perfect job for you!

Essential Duties and Responsibilities:

• Responsible for providing the first positive impression of the Maxx Fitness facility;
• Interact with customers by telephone and in person to provide information about our memberships and services.
• Check to ensure that appropriate changes were made to resolve customers' problems;
• Complete membership forms, prepare change of address records, or issue service discontinuance orders, using check-in computers;
• Contact customers to respond to inquiries;
• Maintaining a clean facility;
• Create rapport with customers that may lead to sales of new memberships or additional services or products.

Physical Functions:

• Ability to stand and/or walk for an entire shift;
• Open Availability To Work 20-40 hours each week.
• A High School Diploma Or Equivalent required

The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes.