Front Desk Staff

The Maxx Fitness Clubzz; Trexlertown (PA); On-site; USD 16,531 - 20,664; Part time

Job summary

The Maxx Fitness Clubzz in Trexlertown is looking for a committed and friendly individual to join their fitness team. As a customer service representative, you will be responsible for providing excellent service to members, ensuring a clean facility, and creating positive interactions that may lead to sales.

A high school diploma or equivalent is required, with preference for those who are certified fitness trainers or conversant in Spanish. The role offers flexible hours totaling 20-40 per week.

Qualifications

• Ability to provide a positive impression of the fitness facility.
• Open availability to work 20-40 hours each week.
• Conversant in Spanish preferred.

Responsibilities

• Interact with customers to provide information about memberships.
• Maintain a clean facility.
• Create rapport with customers to drive sales.

Skills

Customer service

Sales skills

Communication skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Certified fitness trainer or instructor

Job description

Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! If you are looking to share a passion for fitness, then this is the perfect job for you!

Essential Duties And Responsibilities

• Responsible for providing the first positive impression of the Maxx Fitness facility.
• Interact with customers by telephone and in person to provide information about our memberships and services.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Complete membership forms, prepare change of address records, or issue service discontinuance orders, using check‑in computers.
• Contact customers to respond to inquiries.
• Maintaining a clean facility.
• Create rapport with customers that may lead to sales of new memberships or additional services or products.

Physical Functions

• Ability to stand and/or walk for an entire shift.
• Open availability to work 20-40 hours each week.
• A high school diploma or equivalent required.
• Certified fitness trainer or instructor preferred.
• Conversant in Spanish preferred.

The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes.