Full Time TMS (Transcranial Magnetic Stimulation) /Spravato Lead

Mindful Behavioral Healthcare; Kissimmee (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Mindful Behavioral Healthcare in Kissimmee, FL is hiring a full-time TMS/Spravato Lead to oversee clinical, operational, and administrative aspects of our Transcranial Magnetic Stimulation and Spravato services. You will administer treatments, ensure patient safety, document care in the EHR, and supervise technicians.

The role requires strong leadership, REMS compliance, and staff training in a busy clinical setting.

Qualifications

• Bachelor's or Associate degree in healthcare administration or related field, or 2+ years in medical/behavioral health.
• Completion of TMS certification following provided training.
• Willingness to be trained in Spravato administration observation and REMS requirements.
• Experience with depression/anxiety patients is preferred.

Responsibilities

• Administer TMS and Spravato treatments per protocols and provider orders.
• Monitor Spravato patients during the observation period and document vitals.
• Notify prescribing provider of adverse reactions or concerns.
• Coordinate Spravato pharmacy delivery and maintain the Spravato Logbook.
• Schedule TMS/Spravato consultations and treatments.
• Support onboarding, training, and mentoring of technicians.
• Ensure REMS compliance and patient safety.

Skills

Multi-tasking

Attention to Detail

Flexibility

Scheduling

Telephone Skills

Word Processing

Customer Service

Professionalism

Time Management

Organization

Quality

Education

Bachelor's or Associate degree in healthcare administration or related field

Tools

EHR Systems

Slack

eMed

Spravato Logbook

NeuroStar

Job description

Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida!

Our team is looking for a full-time TMS (Transcranial Magnetic Stimulation)/Spravato Lead to provide and administer treatments to patients and perform brief clerical duties as needed with patients and providers.

Job Purpose

The TMS / Spravato Lead provides clinical, operational, and administrative leadership for Transcranial Magnetic Stimulation (TMS) and Spravato (esketamine) services at Mindful Behavioral Healthcare. This role ensures high-quality, compliant, and compassionate patient care while overseeing the full treatment lifecycle from referral through completion. The Lead serves as a primary clinical resource, supports coordination with medical, billing, and administrative teams, and assists with training, workflow adherence, and quality assurance for TMS and Spravato services. The ideal candidate demonstrates strong clinical knowledge, leadership capability, attention to detail, and a patient-centered approach, while functioning effectively within a multidisciplinary team.

Key Responsibilities

Clinical & Patient Care

• Administer TMS and Spravato treatments in accordance with established protocols and provider orders.
• Accurately position TMS equipment and ensure proper head and neck support for patient safety and treatment efficacy.
• Monitor Spravato patients during the required two-hour observation period, ensuring correct self-administration, collecting and documenting mandated vitals, and observing for side effects.
• Immediately notify the prescribing provider of any adverse reactions or clinical concerns.
• Ensure Spravato transportation requirements are upheld at each visit.
• Explain TMS and Spravato procedures, expectations, and potential side effects, answering patient questions with clarity and compassion.
• Create and maintain a supportive, calm, and therapeutic treatment environment.

Leadership & Oversight

• Serve as a clinical and operational lead for TMS and Spravato services, supporting day-to-day workflow and adherence to protocols.
• Assist in onboarding, training, and mentoring TMS/Spravato technicians as assigned.
• Act as a point of contact for clinical questions, workflow issues, and escalation of concerns to the TMS/Spravato Coordinator or providers.
• Support compliance with REMS requirements for Spravato and best practices for TMS delivery.

Care Coordination & Documentation

• Conduct and document TMS/Spravato orientations and consultations in the EHR.
• Document patient histories including diagnoses, contraindications, prior medication trials, and psychotherapy/PHP/IOP participation.
• Assist patients with completing psychiatric rating scales and ensure accurate session documentation.
• Collaborate closely with certified TMS psychiatrists and REMS-certified providers regarding patient progress and treatment concerns.

Insurance, Authorizations & Financial Coordination

• Obtain benefit investigations, insurance verifications, and patient financial responsibility information.
• Submit and track prior authorizations, single case agreements, and appeals; request extensions as needed to ensure uninterrupted treatment.
• Assist patients with payment arrangements and collect payments as applicable.
• Ensure treatments are administered within authorized timeframes.

Operational & Administrative Duties

• Schedule TMS and Spravato consultations and treatment appointments.
• Ensure referral processes are followed and accurately tracked in Slack, eMed, and other designated systems.
• Coordinate Spravato pharmacy delivery orders and maintain accurate ordering, receiving, dispensing, and logging in the Spravato Logbook.
• Order TMS supplies (e.g., NeuroStar) and maintain inventory awareness.
• Maintain patient confidentiality and comply with all office policies, procedures, and regulatory requirements.
• Contribute to team efforts and assist with additional duties as needed.

Reporting Structure

Reports directly to: TMS / Spravato Coordinator

Requirements

• Bachelor's or Associate degree in healthcare administration or related field, or a minimum of two (2) years of experience in a medical or behavioral health setting.
• Successful completion of TMS certification following provided training.
• Willingness and ability to be trained in Spravato administration observation, vitals collection, and REMS requirements.
• Experience working with patients experiencing depression and anxiety preferred.
• Demonstrated proficiency with electronic health record systems.
• Ability to collaborate effectively with psychiatrists, nurses, coordinators, and administrative staff.
• Strong attention to patient safety, comfort, and confidentiality.
• Excellent communication, leadership, and interpersonal skills.
• Ability to multitask, prioritize, and function in a fast-paced clinical environment.

Skills & Competencies

• Multi-tasking
• Attention to Detail
• Flexibility
• Scheduling
• Telephone Skills
• Word Processing
• Customer Service
• Professionalism
• Time Management
• Organization
• Quality

Work Location

• In-person

Background Check

This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting.

If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).