Front Desk Specialist — Welcoming & Growth‑Oriented

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) match

Career development

Student loan support

Rewards programs

Team culture

Voluntary benefits

Job summary

MountainView Regional Medical Center in Las Cruces, NM is seeking a Receptionist to greet patients and visitors, manage front desk inquiries, and provide administrative support to maintain an organized facility environment.

The role oversees phone calls, directs visitors, and handles clerical duties with a professional, confidential demeanor. The position emphasizes reliability, strong communication, and teamwork to support patient experience.

Qualifications

• 0-2 years of customer service or office administration experience required

Responsibilities

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.
• Assists with special projects and additional administrative tasks as assigned.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Customer service

Office administration

Job description

MountainView Regional Medical Center in Las Cruces, NM is seeking a Receptionist to greet patients and visitors, manage front desk inquiries, and provide administrative support to maintain an organized facility environment.

The role oversees phone calls, directs visitors, and handles clerical duties with a professional, confidential demeanor. The position emphasizes reliability, strong communication, and teamwork to support patient experience.