Front Desk Specialist — Warm Welcome, Efficient Admin

PACS Group; Upland (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401(k)

Life Insurance

Paid Sick Time

Paid Time Off (PTO)

Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Job summary

Las Colinas Post Acute is seeking a professional, dependable Receptionist to be the first point of contact for residents, families, visitors, vendors, and staff. The role involves answering calls, greeting guests, and providing timely administrative support to ensure smooth daily operations.

The ideal candidate has strong communication skills, a customer-service orientation, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• Excellent verbal and written communication skills.
• Strong multitasking abilities and attention to detail.
• Outstanding customer service and interpersonal skills.
• Experience in receptionist, administrative, healthcare, or customer service preferred.

Responsibilities

• Answer and direct incoming phone calls.
• Welcome residents, families, visitors, and vendors in a warm and professional manner.
• Assist with administrative tasks including filing, data entry, and copying.
• Maintain visitor logs and follow facility security procedures.
• Route messages promptly to appropriate departments.
• Support departments with administrative needs as assigned.
• Maintain confidentiality of resident and employee information.
• Keep the front reception area organized and presentable.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Interpersonal skills

Attention to detail

Job description

Las Colinas Post Acute is seeking a professional, dependable Receptionist to be the first point of contact for residents, families, visitors, vendors, and staff. The role involves answering calls, greeting guests, and providing timely administrative support to ensure smooth daily operations.

The ideal candidate has strong communication skills, a customer-service orientation, and the ability to multitask in a fast-paced healthcare setting.